Comments on: iTunes support http://redswish.co.uk/itunes-support/ Thu, 24 Jun 2010 13:03:32 +0100 http://wordpress.org/?v=2.8.6 hourly 1 By: redswish - a web design blog » Total Experience Design http://redswish.co.uk/itunes-support/comment-page-1/#comment-675 redswish - a web design blog » Total Experience Design Tue, 23 Jun 2009 15:29:13 +0000 http://www.redswish.co.uk/?p=300#comment-675 [...] and inviting. If someone ever rings up or emails customer service the response should be as rapid as possible and personal. Especially with a company starting out small, this shouldn’t be difficult. In fact, it [...] [...] and inviting. If someone ever rings up or emails customer service the response should be as rapid as possible and personal. Especially with a company starting out small, this shouldn’t be difficult. In fact, it [...]

]]> By: Justin Cooke - Customer Service Management http://redswish.co.uk/itunes-support/comment-page-1/#comment-674 Justin Cooke - Customer Service Management Tue, 12 May 2009 06:00:39 +0000 http://www.redswish.co.uk/?p=300#comment-674 It's always nice to hear about great Customer Service! It's funny how it's the small things that really please a consumer. Just a well-written appreciation email can go a long way... It’s always nice to hear about great Customer Service! It’s funny how it’s the small things that really please a consumer. Just a well-written appreciation email can go a long way…

]]> By: Andrew Disley http://redswish.co.uk/itunes-support/comment-page-1/#comment-672 Andrew Disley Thu, 23 Apr 2009 18:36:47 +0000 http://www.redswish.co.uk/?p=300#comment-672 I had the same friendly and wonderful experience from iTunes Support when I wanted my account switching from USD to GBP. There were a few cents left in the account and the customer service rep. even offered to send me a cheque for $0.08! I declined but thanked them nonetheless. I had the same friendly and wonderful experience from iTunes Support when I wanted my account switching from USD to GBP. There were a few cents left in the account and the customer service rep. even offered to send me a cheque for $0.08! I declined but thanked them nonetheless.

]]> By: aroopk http://redswish.co.uk/itunes-support/comment-page-1/#comment-673 aroopk Sat, 21 Feb 2009 16:58:32 +0000 http://www.redswish.co.uk/?p=300#comment-673 As you put it.. apple may be an exception as far as customer services are concerned.. the second mail was surely unexpected. As you put it.. apple may be an exception as far as customer services are concerned.. the second mail was surely unexpected.

]]> By: Steven http://redswish.co.uk/itunes-support/comment-page-1/#comment-671 Steven Thu, 19 Feb 2009 10:30:42 +0000 http://www.redswish.co.uk/?p=300#comment-671 Wow, that was really kind of them. That's the kind of customer service I'd love to see everywhere. Congrats on getting your issues resolved, and props to whoever gave you the response. Wow, that was really kind of them. That’s the kind of customer service I’d love to see everywhere.

Congrats on getting your issues resolved, and props to whoever gave you the response.

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