What is this ‘accessibility’?
Aside from becoming a buzzword that designers love to throw around (“I’m a standards-aware, accessible web designer… therefore am superior to you.”), accessibility is about ensuring your site can be accessed and used well by all types of web users, including disabled or somehow impaired users.
This may not seem like a big deal to all the comfortable ‘typical’ web users reading this article right now. But you can be assured that a hefty portion of surfers on the net may be blind or visually impaired, motor impaired, paralysed or perhaps just using a particular web browser or operating system that doesn’t render websites like you would expect, or wish.
In fact, the net is the alternative that a lot of disabled users would rather turn to then trawling out to the shops to spend money, or to the library to learn. If you were in a wheelchair, would you prefer to make the arduous trip into town or roll over to your computer with a mug of coffee and The Beautiful South playing in your warm, cosy home?
So, don’t lock these users out!
Persuading the client
The client shouldn’t require persuading. Let me stress that. Building accessible websites shouldn’t be an extra cost or an additional feature. In fact, it would be nice if this article didn’t even exist, as if accessibility and standards-based web design was just as it should be, and didn’t require attention. Unfortunately this is not the case. I have friends learning web design in University and college now who have no idea what an ‘alt‘ tag is, have never heard of ‘accesskeys‘ and some (lord help them) don’t even realise there are more browsers than IE6!
However, understanding web standards and accessibilty isn’t something you should really brag about. It doesn’t necessarily make you a better ‘designer’, it just means that you’re going about building websites the right way.
I often feature links at the bottom of my sites to the w3c xhtml and css validators, so people would know that my sites use valid code. But why brag? It should be expected.
Explaining the acronyms
W3C: World Wide Web Consortium. www.w3.org.
The W3C is an international consortium founded by Tim Berners-Lee (the guy who is labeled as inventing the World Wide Web, there’s some serious gravitas behind that title!) and others. The consortium consists of member organisations, full-time staff and general webheads who work together to develop the net, raise understanding of the correct ways to build sites, create new technologies and work with all kinds of companies and people to help make the web a better place.
WAI: Web Accessibility Initiative. www.w3.org/WAI/.
In their own words, “the Web Accessibility Initiative (WAI) works with organizations around the world to develop strategies, guidelines, and resources to help make the Web accessible to people with disabilities.” The WAI offers 3 levels of access. The relatively easily achieved Priority 1 through to the the master level at Priority 3. The reason that there are 3 levels is because it is understood that you can’t just expect everyone to become accessibility gurus overnight. Like transitional DOCTYPES, this allows continuous development and an evolving understanding of web standards and accessibility.
Section 508. www.section508.gov.
Section 508 is one of the few legal acts concerned with user experience and disability discrimination on the net. Becoming law in 2001, it dictates how sites should cater for various disabled users. Although it only applies to federal agencies and government sponsored activities, 508 sets a precedence that should be acknowledged by all designers.
Also check out:
Ignore the stigma
So far, accessibility sounds as if it’s for the best. But, even after all these years of constantly pushing towards a better understanding and acceptance of standards and accessibility, some people either refuse to accept it or believe it will hinder them as designers. FALSE. I’m not trying to sell it, and I don’t worship it – I just want to rule out any possible negative implications:
- Building accessible websites doesn’t, and shouldn’t, cost any more.
- Building accessible websites hardly takes much longer, and if done properly will probably save time in the future.
- You don’t have to build multiple versions of your site (unless you’re going for a Flash and a HTML version). Your sites should be perfectly adaptable to different types of browsers, screen resolutions and tailored to different users in one fell swoop.
- Building accessible sites does not restrict you as a designer. Your sites can be as fancy as you want with imagery, typography, scripts, animation, hybrid layouts etc and still be accessible.
- Accessibility is not just catered to disabled people. It affects all users. It considers people with slightly poor vision or motor skills, people using mobile web browsers, screen readers, text-only browsers, search-engine robots, people who are temporarily disabled and the list goes on. Do you realise what a massive portion of the web-browsing population this covers?
So what are the real benefits?
I’m sure many reading this have just been scanning and may have missed a few bits, plus there’s still plenty I’ve not mentioned. But a blog article can only get so long. So, the benefits of building accessible websites?
- Increase market share and audience reach. By not locking out a large portion of users, you are of course opening the door for them.
- Increase search engine listings and discovery. That’s right: ACCESSIBILITY CONTRIBUTES TOWARDS SEO! Seriously, a lot of the techniques employed while building accessible sites really do aid SEO. Cleaner code is easier to parse. Alternative text helps to describe your site and provides additional content. Captions, table summaries, text descriptions, anchor titles and meta-data all provide additional descriptive data bout your site.
- Improve efficiency by reducing maintenance and sometimes bandwidth.
- Demonstrate social responsibility.
- Reduce the risk of any legal implications.
Still not convinced? I’ve hardly exhausted the subject but I don’t wish to bore you further. For more information you can visit the links mentioned above.
That’s all neat, but how do I go about it?
Of course there’s quite a lot of ground to cover on the subject of ‘how-to’. So I’ll be covering this in part 2.
If you wish to discuss the points raised above, think I’ve missed anything (surely I have) or disagree – let the people know in the comments section.
Great post Nathan!
I totally agree with all your points. And like you said, in a perfect world, this article wouldn’t even need to exist.
You said that awareness of accessibility and surrounding topics does not necessariyl make you a better designer, I beg to differ. A designer who is aware of the accessibility will become more aware of the user and their needs and thus make more usable/accessible websites.
I see where you’re coming from on the total ignorance saturating this industry when it comes to accessiblity. I think it’s all down to education. Nowadays, anyone can pick up a copy of DW or a cheaper alternative… and within days a kid can start making websites for his neighbours and local businesses. This kid knows zero about accessibility!
Even people that are actually being taught “web design” in college/school are totally clueless. I blame the teachers. When I was at school the ICT teacher thought he knew everything about websites and HTML, but unfortunately he knew nothing. He said he liked to use Frontpage because it gave you the option of having “less code at the top” – What he was talking about was the DOCTYPE and Content-type declarations!! Gawd, what an idiot! The problem is that he thinks he knows everything and so will continue teaching the wrong material resulting in more ignorant individuals who think they know everything! It’s a neverending circle.
On a side-note I despise individuals who charge more for “accessible” sites. Some even charge more if you want “IE6″ support! Complete and utter bs!
Anyway, nice article and I’m looking forward to part 2!
I agree with everything you said, and I’m actually in process of writing up my own Accessibility Guidelines, so I’ll make sure to post that and reference this post.
@James – I had the same experience professors in college, knew absolutely nothing about web design usability and taught us that Table-Based layouts were the best way to go. The problem is web is so organic and the professors that get in there are usually behind the times or in high demand so they don’t want a teaching job.
I have to say though, that i slightly disagree with supporting IE6. Yes a site should be standards compliant and highly accessible, but NO we should definitely not be supporting IE6 anymore. IE6 isn’t a standards compliant browser and is 7 years old now! We need to be done with it and let it die. It’s offering support at the cost of our own time that keeps that stupid browser around. Join the movement http://www.iedeathmarch.com
Well covered.
I’m in the processing of drafting a blog on accessibility as well, but on a more narrowed focused sub-subject. I’m looking forward to reading part two.
thank u r information
IT IS VERY USEFUL
Thanks guys, part 2 will be here in the next couple of days, I was just really busy this weekend (enjoying the rare sun in the pub beer garden) and I want to ensure that it’s top quality of course!
Nathan
excellent overview … note there is also a ‘broken windows’ concept to creating accessible software in that it typically makes the software more usable for all people (not just folks with some disabilities). This is what I say to those clients who are morally disabled
Well said Nathan. I was just writing about this sort of thing the other day actually. I agree that accessibility should not cost any more, since it should be part of our design/process. I have seen many times that other designers are trying to charge more for accessibility. Ludicrous
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Great article but about published about 4yrs too late. It shocks me to think this is new to web developers.
Well that’s just the problem Darren, the fact that still, nearly a decade after people started pushing towards a better understanding of web standards and accessibility, it’s still very much misunderstood or people are still learning the wrong way.
As James and Clay pointed out above – web design teachers in schools, colleges and even universities (in terms of the English educational system) who learned HTML and general web design years ago are teaching it incorrectly today.
Therefore students are coming out with what they think is a good understanding of web design but really have no idea about the ethics and importance of everything mentioned above.
4 years too late? On the contrary, I think this article is just as important now as it would have been 4 years ago.
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I can’t place all the blame on the schools. For the record, I am a big proponent of web accessibility and best practices. My site and blog have several articles on this topic. I do not charge extra for this BTW. But I would like to charge extra the next time an ignorant client tells me to remove ‘skip to content’ links from site pages because he “doesn’t want people to use them” and they don’t “fit in with the design scheme.” Arrrgh!
Minor correction: Tim Berners-Lee is credited for inventing the World Wide Web, not the Internet.
@Nancy, of course we can’t blame the schools but they sure aren’t helping! I’ll head over and check out your site now. Plus good point on the ‘skip to content’ – don’t let client’s bully you!
@Andy Couch, thank you. I’m so used to saying either for the same thing I often forget their origins and true definitions. Noted and changed.
Nathan
Awesome article, so much stuff I never knew. Thanks Redswish.